Suchprofil: Arbeitsvermittlung Durchsuchter Fertigstellungsmonat: 02/18 Sortierung: 1. SSCI-JOURNALS 2. SONSTIGE REFERIERTE ZEITSCHRIFTEN 3. SONSTIGE ZEITSCHRIFTEN 4. ARBEITSPAPIERE/DISCUSSION PAPER 5. MONOGRAPHISCHE LITERATUR 6. BEITRÄGE ZU SAMMELWERKEN **************** 1. SSCI-JOURNALS **************** %0 Journal Article %J International journal of social welfare %N online first %F Z 2073 %A Nothdurfter, Urban %A Hermans, Koen %T Meeting (or not) at the street level? : a literature review on street-level research in public management, social policy and social work %D 2018 %P 11 S. %G en %# A 2005; E 2015 %@ ISSN 1369-6866 %R 10.1111/ijsw.12308 %U http://dx.doi.org/10.1111/ijsw.12308 %X "This literature review analyses the adoption and development of a street-level perspective in public management, social policy and social work. The last years have seen a prominent revival of a perspective based on Michael Lipsky's street-level bureaucracy approach in the debates conducted within all three disciplinary fields. Based on 71 key publications in public management, social policy and social work, the review analyses the adoption of the street-level bureaucracy approach during the period 2005 - 2015, pointing out the main themes of the debate within, as well as overlaps and differences between, the three disciplines. The findings show the potential of better integrating the different perspectives and taking stock of the articulated debate. Lastly, the review discerns a common viewpoint for further street-level research, emphasising its importance for the critical analysis and understanding of street-level work as a vital dimension of responsive and accountable institutions and as a decisive moment to shape positive policy outcomes on the ground." (Author's abstract, Published by arrangement with John Wiley & Sons) ((en)) %K Arbeitsverwaltung %K Sozialverwaltung %K Case Management %K Sozialpolitik %K Sozialarbeit %K öffentliche Verwaltung %K Forschungsstand %K Interaktion %K Handlungsspielraum %K empirische Forschung %K berufliche Autonomie %K Arbeitsberater %K Arbeitsvermittler %K Sozialarbeiter %K Sozialberater %K Politikumsetzung %Z Typ: 1. SSCI-Journals %Z fertig: 2018-02-16 %M k180205v12 %~ LitDokAB %W IAB, SB Dokumentation und Bibliothek ********************************** 4. ARBEITSPAPIERE/DISCUSSION PAPER ********************************** %0 Book %1 Leibniz-Institut für Wirtschaftsforschung Halle (Hrsg.) %A Jeworrek, Sabrina %A Mertins, Vanessa %A Vlassopoulos, Michael %T "The good news about bad news": Feedback about past organisational failure and its impact on worker productivity %D 2018 %P 35 S. %C Halle %G en %# A 2014; E 2014 %B IWH-Diskussionspapiere : 2018,01 %@ ISSN 2194-2188 %U http://doku.iab.de/externe/2018/k180207v11.pdf %X "Failure in organisations is a very common phenomenon. Little is known about whether past failure affects workers' subsequent performance. We conduct a field experiment in which we follow up a failed mail campaign to attract new volunteers with a phone campaign pursuing the same goal. We recruit temporary workers to carry out the phone campaign and randomly assign them to either receive or not receive information about the previous failure and measure their performance. We find that informed workers perform better - in terms of both numbers dialed (about 14% improvement) and completed interviews (about 20% improvement) - regardless of whether they had previously worked on the failed mail campaign. Evidence from a second experiment with student volunteers asked to support a campaign to reduce food waste suggests that the mechanism behind our finding relates to contextual inference: Informing workers/volunteers that they are pursuing a goal that is hard to attain seems to add meaning to the work involved, leading them to exert more effort." (Author's abstract, IAB-Doku) ((en)) %K Fehler %K Kommunikationsverhalten - Auswirkungen %K Arbeitsleistung %K Arbeitsmotivation %K Leistungsmotivation %K informelle Kommunikation %K abhängig Beschäftigte %K Marketing %K ehrenamtliche Arbeit %K Arbeitsvermittlung %K Wohlfahrtsverband %K Bundesrepublik Deutschland %K C93 %K J22 %K M50 %Z Typ: 4. Arbeitspapiere/Discussion Paper %Z fertig: 2018-02-28 %M k180207v11 %~ LitDokAB %W IAB, SB Dokumentation und Bibliothek 2 von 391 Datensätzen ausgegeben.